Cookie Settings
On this page we inform you about the processing of your personal data.
The protection of your personal data is very important to us. We therefore ensure that you are informed about the use of cookies on our website. On this page you will find all the information about all the cookies we use on our website. Of course, we use proven data protection procedures to ensure that your data remains protected.
Changing Your Cookie Settings
When you visit our website for the first time, a cookie banner (cookie consent) automatically appears, in which you can accept the use of cookies for the tracking technologies listed ("Accept all" option), reject them ("Reject all" option) or only allow selected categories of cookies in addition to those necessary for the function ("Save settings" option). If you do not give your consent, only cookies that are essential for the website to function are stored on your end device. A new notification is displayed after the validity of the consent cookie has expired, after the consent cookie has been deleted or after the content based on the consent has been changed.
If you wish to change your data protection settings (grant consent or revoke consent already granted), you can change your settings at any time.
Please note that the cookie settings you select on the website https://group.vig or other domains of group.vig (denmark.vig, finland.vig, norway.vig, nic.vig, sweden.vig) will also be applied to the other websites.
If you subsequently withdraw your consent for certain cookies, we will no longer use them when you visit our websites in the future. Please note, however, that for technical reasons we cannot delete the cookies already stored in your system with your consent (from the categories "Performance cookies", "External service cookies" and "Marketing cookies"), so they will be stored. We therefore recommend that you delete these cookies manually via the settings of your web browser or corresponding browser extensions.
You can also set your browser so that cookies are generally not stored and/or cookies that have already been stored are deleted and/or you can use modern web browsers with built-in ITP/ETP/TP technology (e.g. Apple Safari, Chrome, Microsoft Edge, Mozilla Firefox), which automatically delete cookies. All common browsers allow you to block the storage of cookies in general or the storage of cookies from third-party providers.
What Are Cookies?
Cookies are small text files that are stored on your end device (PC/laptop, tablet or smartphone). These text files are downloaded by your browser when you visit our website for the first time. When you visit this website again with the same end device or browser, the cookie and the information stored in it is either sent back to the respective website that created it (first party cookie) or sent to another website to which it belongs (third party cookie). As a result, the website "recognises" that it is the same user and adapts the presentation of the website content. Cookies therefore "remember" your preferences, communicate how you use a page and customise the offers displayed in some cases. Cookies can also be used for various purposes, e.g. to ensure the functionality, security and convenience of online offers and to create analyses of visitor flows and the functions of an online offer. Cookies cannot access, read or change any other data on your computer.
Many cookies on our website are temporary cookies, so-called session cookies. They are automatically deleted when you leave our website. Persistent cookies, on the other hand, remain on your computer depending on the time specified in the cookies for automatic deletion or until you delete them manually in your browser. We use such persistent cookies to recognise you the next time you visit our website. This cookie data can be used for statistical, marketing and personalisation purposes.
You can agree to the setting of all cookies or make a selective choice. You can change cookie settings at any time.
The permissibility of cookies in Austria is regulated in § 96 para. 3 of the Telecommunications Act 2003 (TKG 2003).
Notes on consent: We use cookies in accordance with the statutory provisions and, if necessary, ask for your consent before processing. You have the right to withdraw your consent at any time.
What Happens If I Do Not Accept Cookies?
Use of Cookies and Other Tracking Tools
We use cookies and other tracking tools for the following purposes:
- To provide our websites/applications and to provide basic functions of the online offers (order processing, orders, online forms, language settings, etc.), e.g. to save your cookie settings or for security reasons, such as check data for a valid login to the customer portal (for more information, see "Functionally necessary cookies");
- for anonymised analysis of website use ("web statistics"), error analysis, investigation of user behaviour and optimisation of content (for more details, see "Performance cookies")
- for the professional presentation of the content of our website, e.g. by integrating externally provided content, such as map material from Google Maps and video services such as YouTube, etc. (for more information, see "External service cookies");
- to personalise our offers, e.g. to display personalised content including advertising on the end device used, for extended analysis of website use or reach measurement, so that we can continuously improve our offer and better tailor it to the needs and interests of website visitors, provided you have given us your consent to do so(see "Marketing cookies" for details);
By consenting to the use of cookies and other technologies (scripts, WebSQL, LocalStorage, session storage), you help us to improve the services and functions of our online offerings (websites and smartphone/web applications) in order to provide you with an optimal user experience. For this purpose, we and our partners store personal technical data on devices, interests and user behaviour for marketing, analysis, and optimisation purposes.
Please note that the providers of these services sometimes place their own cookies on your device. This information may also be combined with information from other sources. This applies in particular if you yourself have an account with the service provider and are logged in there at the time of the session.
We would like to inform you that depending on the country of residence of the service providers listed below, data may be transferred and processed on servers located outside the European Union if you consent to the setting of cookies. In this case, there is a risk that the required level of data protection prescribed by the GDPR may not be maintained, and the enforcement of your rights may be hindered or not possible.
Note on data processing in non-EU countries:
The transfer of data to companies in non-EU or third countries is permitted if this country has been confirmed by the European Commission as having an adequate level of data protection or other suitable guarantees are in place. For providers in the USA, the adequacy of the level of data protection was confirmed by the EU-U.S. Data Privacy Framework (DPF) in 2023, provided that a provider submits to the requirements of this agreement.
The cookies requiring consent are played out by by the Commanders Act TagCommander service, provided by the French company Fjord Technologies. Therefore, if you consent to the setting of cookies, you also agree that the deployment will be done through this tag manager.
Affected Data
- Usage data (e.g. access times, web pages clicked on, online services used)
- Communication data (e.g. information about the device used, IP address)
Affected Individuals
Users of our online services (internet presence and smartphone applications).
Purpose of processing: Playing out our internet pages, offering content and applications, improving our internet offering, communication and marketing, ensuring the operation of our internet pages and applications
Legal basis:
Legitimate interest, Art. 6 (1) lit. f GDPR
Unless we obtain your consent to set cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, particularly its content and features. You can object to the use of cookies set by us based on our legitimate interest through the security settings of your browser. There, you have the option to specify whether you do not accept cookies at all or only accept them upon request, or to set cookies to be deleted after closing your browser. If cookies are disabled for our website, it may limit the full functionality of the website.
Consent, Art. 6 (1) lit. a GDPR, resp. § 165 Abs. 3 TKG 2021
If we ask you before your visit to our website to set certain cookies on your device and you consent to this, the legal basis can be found in the consent you have given. As part of the consent process, we will inform you which service providers we use in detail. If you do not give this consent, only the so-called technically necessary cookies, which are required for the proper operation of our website and its display in your browser, will be set. If you have consented to the setting of cookies, you have the option to revoke the consent given to us at any time.
Web hosting
Web hosting enables websites to be displayed by the browser that connects to a web server. Data, including the full URL, browser type and version, operating system, referrer URL, host name, IP address and time of access, are automatically stored.
Purposes of data processing:
- to provide the online services and to further improve and develop them
- professional hosting and operational security
- maintaining operational and IT security in order to recognise, prevent and investigate attacks
- creation of anonymous usage statistics of the online services
- anonymous evaluation of access behaviour to optimise the offer and, if necessary, for criminal prosecution
We host our website with our processor Digimagical GmbH, Legstattgasse 4-6/25, 3001 Mauerbach, Austria.
The main tasks of Digimagical GmbH are the provision and maintenance of the virtual infrastructure of our website. Digimagical GmbH is ISO 27001:2013 certified, which guarantees the highest possible security and data protection. All our data centres are located in Austria.
Connection data is processed for the purpose of providing and delivering the website. For the sole purpose of delivering and providing the website, the data is not stored beyond the call. However, the connection data is stored by our processor for security purposes. The duration of processing for security purposes is variable and ends when the security measures become necessary. In addition, our processor anonymises the collected data immediately after collection and provides us with the anonymous data in the form of statistics for evaluation. We use these statistics to troubleshoot our website.
The legal basis for data processing is the absolute technical necessity for the provision and delivery of the "website" service you have expressly requested by calling it up in accordance with Section 165 (3) TKG 2021.
Server log files
Connection data is processed for the purpose of monitoring the technical function and increasing the operational security of our web host. The duration of processing is limited to 30 days.
The legal basis for data processing is the absolute technical necessity of a server log file as a basic database for error analysis and for security measures as part of the "website" service expressly requested by you in accordance with Section 165 (3) TKG 2021.
Commanders Act Tagmanager
In case you give your consent, we process your personal data with the service Commanders Act TagCommander, of our data processor Fjord Technologies, 3 bis Rue Taylor 75010 Paris France, as joint controllers for the purpose of triggering, managing, and controlling other services on our website. In this specific case, the services mentioned on this page will be controlled through TagCommander. Not giving your consent will have the exact impact described for the respective services. You can revoke your consent already given by changing the privacy settings.
We allow TagCommander to collect connection data and data from your web browser. These are used by Fjord Technologies for the further development of the service.
Below you will find details about the cookies and services used for each purpose.
Functionally Necessary Cookies
When using essential cookies and plugins, we process your personal data in order to provide basic functions of our websites and the services you have requested (system cookies) and to temporarily save your cookie settings. Without the use of system cookies, there would be functional restrictions.
The specific purpose of the individual cookies can be found in the table below ("Data types, storage duration, recipients").
The legal basis for the processing of your data when using functional cookies is our legitimate interest in the provision of fully functional websites, smartphone/web applications and the services you have requested and in the temporary storage of your cookie settings (Art. 6 para. 1 lit. f GDPR, § 165 para. 3 TKG 2021).
Types of Data, Storage Period, Recipients
|
Cookie |
Data Type |
Purposes |
Storage duration |
Application |
|
TC_PRIVACY_CENTER |
|
|
12 months |
Commanders Act |
|
TC_PRIVACY |
|
|
12 months |
Commanders Act |
|
WID |
ID |
|
Session, automatically deleted on closing the browser |
Commanders Act |
|
TCID |
ID |
|
12 months |
Commanders Act |
|
TCPID |
ID |
|
12 months |
Commanders Act |
|
hideCookieMessage |
Yes/No |
Controls display for "Cookie Management Tool" |
8 months |
Commanders Act |
Online forms
On our website, you have the option of contacting us using various online forms (e.g. contact form, etc.). After submitting the form, the personal data entered by you will be processed by the controller for the purpose of processing your enquiry on the basis of the consent given by you by submitting the form in accordance with Art. 6 para. 1 lit. a GDPR. There is no legal or contractual obligation to provide the personal data. The only consequence of not providing this data is that you will not be able to submit your enquiry and we will not be able to process it directly.
Performance cookies
The Performance Cookies from these tools allow us to monitor and analyse the use and performance of our website. This data tells us how many users use our website, which content is most popular and how the website is used. We use it to improve the performance, functionality and troubleshooting of our website and smartphone/web applications (e.g. online forms, calculators, etc.) and to collect company-related information.
Not granting consent has no direct effect on the function of the website, but without statistical data it will be more difficult for us to further develop the website. You can revoke any consent you have already given by changing the data privacy settings.
External Services Cookies
The cookies from these tools are set by service providers that we use on the website so that you can use, for example, online magazine content, information videos, video advice, advertising videos, interactive financial market data.
These cookies are able to track your browser across other websites and create a profile of your interests. If you do not allow these cookies, you may not be able to use or view these tools and content.
We would like to point out that we have no control over the processing of personal data by these services and do not have full knowledge of the scope, purpose and storage period.
The only consequence of not granting consent is that the services will not be made available to you. You can revoke any consent you have already given by changing the privacy settings.
Marketing Cookies
If you have given us your consent, we use cookies for the evaluation and optimisation of Vienna Insurance Group online and direct marketing campaigns and advertising measures on other channels (e.g. social media such as Facebook, Instagram, X, LinkedIn or ad servers such as Google Ads).
These technologies are used by advertising partners to display ads that are relevant to your interests and to optimise marketing activities.
For example, an advert will not be displayed again if you have already engaged with a service offer. This enables us to place adverts in a more targeted manner. These adverts are not only displayed on our website, but also on other advertising partner sites. It is not possible to draw direct conclusions about a person. If you do not allow these cookies, you will not experience our targeted advertising on other websites.
We would like to point out that we have no influence over the processing of personal data by these services and do not have full knowledge of the scope, purpose and storage period.
Not granting consent has no direct effect on the function of the website, but without extended statistical data it will be more difficult for us to further develop the website and optimise and measure the success of campaigns. You can revoke any consent you have already given by changing the data privacy settings.
Google Analytics with Google Signals
If you give your consent, we process your personal data with the service Google Analytics, Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") as joint controllers for the purpose of error analysis, investigation of user behaviour, analysis of the effect of online marketing measures and the statistical evaluation of our website, as well as the placement of personalised online advertising on other channels, including consideration of demographic characteristics and the cross-device measurement of our advertising success.
We enable the service to collect connection data, data from your web browser and data about the content accessed, as well as to run analysis software and store data on your end device. The service anonymises the collected data immediately after collection and makes the anonymous data available to us in the form of statistics for evaluation. The data on your device is stored for a period of up to two years.
If you give your consent, we will activate Google Signals, an add-on service to Google Analytics. This feature sends aggregated (non-personal) data such as interests or demographics of Google users to Google Analytics. The data is used by us for remarketing purposes. In addition, cross-device usage behaviour can be measured. However, this only happens if the visitors have logged into a Google service when visiting the website and the "personalised advertising" option has been activated in the Google account settings.
Further information on Google Signals can be found at https://support.google.com/analytics/answer/7532985?hl=en.
The legal basis for data processing is your consent in accordance with Section 165 (3) TKG 2021. The legal basis for data transmission to Google is your consent in accordance with Art. 49 (1) (a) in conjunction with Art. 6 (1) (a) GDPR. This may also involve the transfer of personal data to a third country outside the European Union. Information about the DPF membership of Google LLC
Google Dynamic Remarketing
If you have given your consent, we also use Google Ads Conversion Tracking to measure the success of our Google Ads advertising measures. After certain target achievements on our website ("conversions") - such as the completion of an enquiry - this target achievement is recorded by Google. Google can thus measure the number of target achievements. In addition, Google will use previously set cookies to allocate which adverts were previously clicked on and were therefore decisive for the target achievement.
We use Google's remarketing or "similar target groups" function. This allows us to show you personalised advertising on suitable advertising spaces on other websites based on the interests you have shown on our website.
For this purpose, Google stores the number of visits to the website as well as anonymised data on the use of the website. No personal data of the website user is stored. If you subsequently visit another website in the Google Display Network, you will be shown adverts that are highly likely to take into account previously accessed product and information areas. According to its own statements, Google does not merge the data collected as part of remarketing with your personal data.
The legal basis for data processing is your consent in accordance with Section 165 (3) TKG 2021. The Google Group transfers your personal data to the USA (third country). The legal basis for the data transfer to the USA is your consent in accordance with Art. 49 para. 1 lit a in conjunction with Art. 6 para. 1 lit a GDPR. Information about the DPF membership of Google Ireland Limited
Further information about Google Remarketing and Google's privacy policy can be found at: www.google.com/privacy/ads/
LinkedIn Ads
If you give your consent, we process your personal data with the LinkedIn Pixel service, LinkedIn Ireland Unlimited Company, Attn: Legal Dept. (Privacy Policy and User Agreement), Wilton Plaza, Wilton Place, Dublin 2, Ireland as joint controllers for the purpose of displaying personalised advertising and measuring our advertising success.
We enable the service to collect connection data, data from your web browser and data about the content accessed. We also enable the service to run tracking and recognition software and to store data on your end device. The tracking and recognition software then enables the service to enrich its advertising network and to recognise you when you visit third-party websites or to display personalised advertising. We also use the data collected to measure the success of our advertising. The data on your end device is stored for a period of up to two years.
The legal basis for data processing is your consent in accordance with Section 165 (3) TKG 2021. The LinkedIn Group transfers your personal data to the USA (third country). The legal basis for the data transfer to the USA is your consent in accordance with Art. 49 para. 1 lit a in conjunction with Art. 6 para. 1 lit a GDPR. Information about the DPF membership of LinkedIn Ireland Unlimited
Further information on LinkedIn's privacy policy can be found at: https://www.linkedin.com/legal/privacy-policy
+43 50 390-22000 Send e-mail datenschutz@vig.com